Services

Mutual Management Services, Inc.’s mission is to provide clients and the general public with quality controlled collection services. While maintaining the highest ethical and professional standards, our attitudes, policies and practices consistently improve our debt collection services. We also provide ongoing education. Successful application of this philosophy results in satisfied clients, educated consumers, motivated employees and a profitable organization.

Our services include:

Letter Service (pre-collection program)

We offer clients a 2-letter service program. The letters are spaced 15 days apart and sent when an account is 45-60 days past due. This program is very cost-effective in determining who will voluntarily pay you and who won’t and offers an inexpensive way to receive payment before proceeding with collection. Our letter service benefits the debtor because it doesn’t affect a person’s credit history and gives the debtor a final chance to pay.

Collection Service

Our collection services are contingency-based on recovery. We don’t get paid unless you get paid. Fees are determined by the size of the account, type of business, age of the account and volume of business you do with our firm. We routinely send out notices keeping our clients informed of whether the debtor will pay, is refusing to pay, can be made to pay or not. We evaluate the debtor's assets and work with you to decide if legal action should be taken. Our legal department will help you evaluate each situation. Management Services, Inc. has its own legal department.

Mutual Management Services, Inc. receives thousands of new claims each month. Our telephone collectors are diligent, thorough and accountable. They routinely make 125 or more collection attempts daily.

Because your continued confidence and approval of our results is our greatest reward, each claim is handled with the individual attention you have every right to expect and deserve.

Mutual Management Services, Inc. is a member of the American Collectors Assocation.

Start assigning debts for collection


home | contact us | services | news & articles | training calendar

Mutual Management Services, Inc.
401 E. State Street 2nd Floor • P.O. Box 4777 • Rockford, IL 61110-4777
P: 815-963-1220 • F: 815-963-1237